Coutts One

Coutts - D&AD Newblood
User Experience

The brief was to create a digital solution that allows Coutts to engage in a new way with the next generation of entrepreneurs. An audience who demand unfettered access to information at a moments notice.

Coutts One is a single, secure channel of communication with a users wealth manager. It unifies phone calls, emails and messages into one place. The solution uses actionable instant messages to allow users to complete complex tasks. Users can view and agree to investment plans, request and accept face to face meetings and even access transcripts of their phone calls all from within the Coutts app.